Last updated: May 8, 2026
These Terms constitute a legally binding agreement between you and Tech Cense Squad Inc., a corporation incorporated under the laws of Ontario, Canada, with its principal place of business at 3050 Pharmacy Avenue, Suite 214, Toronto, ON, M1W 2N7. By using our Site or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.1 Acceptance. By accessing our Site, requesting a consultation, or executing an MSA or SOW, you agree to be bound by these Terms and our Privacy Policy.
1.2 Hierarchy of Documents. An executed MSA or SOW prevails over these Terms for that specific engagement.
1.3 Capacity to Contract. If accepting on behalf of a business, you represent you have the authority to bind that entity.
1.4 Updates. We may modify these Terms at any time; continued use constitutes acceptance.
2.1 Scope. Tech Cense Squad provides managed IT services, helpdesk and remote support, network setup, cloud services and migration, IT consulting, hardware/software procurement, CCTV installation, agile coaching, team coaching, and project management.
2.2 Engagement Start. Service delivery begins on execution of an MSA/SOW and any deposit; no obligations arise from informal communications.
2.3 Client Cooperation. You agree to provide reasonable access to systems and information.
2.4 Acceptable Use. Lawful purposes only.
2.5 Reliance on Information. Site content is general information, not professional advice.
3.1 Eligibility. Services are intended for businesses and professionals at least 18 years of age.
3.2 Accuracy. Provide accurate, current, and complete information.
3.3 Account Security. Maintain the confidentiality of credentials. Notify us at info@techcensesquad.com of any suspected unauthorized access.
3.4 No Unauthorized Access. Do not attempt to access systems or data you have not been granted access to.
4.1 Site Content is the exclusive property of Tech Cense Squad Inc. or its licensors, protected by Canadian copyright and trademark law.
4.2 Proprietary Methodologies — frameworks, templates, scripts, and tools — remain ours.
4.3 Client Materials remain yours; we acquire no ownership by accessing them.
4.4 Work Product. Deliverables created for you are owned by you upon full payment, subject to a non-exclusive licence to background tools incorporated into them.
4.5 Limited Site Licence. Non-exclusive, non-transferable, revocable licence for business use only.
4.6 Trademarks. "Tech Cense Squad," "TechCense," and associated logos are our trademarks.
5.1 Confidential Information shall be held in strict confidence and used only for the engagement.
5.2 Privacy Policy. Our Privacy Policy is incorporated by reference and complies with PIPEDA and applicable Ontario law.
5.3 Data Security. Industry-standard technical and organizational measures, though no system is 100% secure.
5.4 Termination. On request and subject to legal retention, Client data is returned or securely deleted within a reasonable timeframe.
6.1 Disclaimer. The Site and information are provided "as is" and "as available" without warranties of any kind.
6.2 Limitation. Aggregate liability is capped at fees actually paid to us for the specific Service in the twelve (12) months preceding the event.
6.3 Consequential Damages. Excluded to the maximum extent permitted by law (loss of profits, revenue, data, business opportunity, business interruption).
6.4 Essential Basis. These limitations are an essential basis of the bargain and reflect a fair allocation of risk.
6.5 Ontario Law. Nothing excludes liability that cannot be excluded under Ontario law, including the Consumer Protection Act, 2002, where applicable.
7.1 Coverage. 24/7 IT support coverage as a general offering. Specific SLAs are defined in your MSA/SOW.
7.2 Planned Maintenance. Advance notice provided where practicable.
7.3 Force Majeure. No liability for delays caused by events beyond our reasonable control (acts of God, pandemics, outages, cyberattacks, government actions, labour disputes).
7.4 Third-Party Dependencies. Not responsible for outages caused by AWS, Microsoft Azure, Google Cloud, or other third parties; we will mitigate impact where commercially reasonable.
8.1 Fees are quoted in Canadian dollars unless otherwise specified.
8.2 Invoicing. Invoices are due within thirty (30) days. Late payments may bear interest at 1.5% per month (18% per annum) or the maximum permitted by law.
8.3 Taxes. Fees exclusive of HST and other applicable taxes.
8.4 Disputed Invoices. Notify us in writing within 10 business days; undisputed amounts remain due.
8.5 Suspension. We may suspend or throttle Services for undisputed overdue invoices following reasonable written notice.
9.1 Term. Effective for as long as you use the Site or maintain a service engagement.
9.2 Termination by Client. Per your MSA/SOW notice provisions.
9.3 Termination by Tech Cense Squad. We may suspend or terminate access for material breach, fraudulent or illegal activity, or risk to systems or other clients.
9.4 Effect of Termination. Licences cease; use of Proprietary Materials must stop; confidentiality survives; accrued payments remain due.
9.5 Survival. Sections 4, 5, 6, 8, 12, 13, and 14 survive termination.
10.1 Links. Provided for information only; not an endorsement.
10.2 Third-Party Software. Subject to their own terms and privacy policies.
10.3 No Endorsement. References to third-party products are not warranties or guarantees.
You agree not to, and not to permit others to:
12.1 You agree to indemnify, defend, and hold harmless Tech Cense Squad Inc., its officers, directors, employees, contractors, agents, and successors from claims arising out of: (a) your breach of these Terms; (b) your unlawful use of the Site or Services; (c) content or data you provide that infringes third-party rights; or (d) your negligence or wilful misconduct.
12.2 We may, at our expense, assume exclusive defence and control of any indemnified matter, with your reasonable cooperation.
13.1 Good Faith Negotiation. Initiate by written notice describing the Dispute.
13.2 Mediation. If unresolved within 30 days, submit to non-binding mediation by a mutually agreed mediator.
13.3 Litigation. If mediation fails within 60 days of mediator appointment, either party may pursue legal remedies under Section 14.
13.4 No Class Actions. Disputes must be brought in individual capacities, not as class members.
14.1 Governed by the laws of Ontario and applicable federal laws of Canada.
14.2 Exclusive jurisdiction of the courts of Ontario, sitting in the City of Toronto.
15.1 We may update these Terms at any time, with a revised "Last Updated" date.
15.2 For material changes, we will notify active clients at least 14 days in advance via email or Site notice.
15.3 Continued use after the effective date constitutes acceptance.
For questions, concerns, or requests regarding these Terms:
Tech Cense Squad Inc.
3050 Pharmacy Avenue, Suite 214
Toronto, Ontario, M1W 2N7, Canada
info@techcensesquad.com · +1 (437) 245-6655
Monday – Friday, 9:00 AM – 6:00 PM EST
Our team responds to every legal and privacy inquiry personally — usually within one business day.
